Frequently Asked Questions

You'll get access to everything. Generate up to 5 dashboards with One-Click Report - each dashboard has it's own sharable link.

Absolutely! One-Click Report lets you add as many data sources as you want to your reports. These include different ad channels, ad accounts, and Shopify stores.

Meta Ads, Google Ads, Google Analytics 4, Shopify, Klaviyo, and TikTok.

Of course! You can share reports via a public link so that your team or clients can get a live view of the report without having to sign up for Madgicx. Alternatively, you can export and share your report as a PDF.

You can use One-Click Report for as many platforms and ad accounts as you like. We can also aggregate data across accounts/channels.

Meta Ads, Google Ads, Google Analytics 4, Shopify, Klaviyo, and TikTok.

Everything is shareable via a public link so that your team or client can get a live view of the report without having to sign up for Madgicx. It's also mobile-friendly.

Absolutely! One-Click Report lets you add as many data sources as you want to your reports. These include different ad channels, ad accounts, and Shopify stores.

First and foremost, Madgicx is not trying to replace Facebook Ads Manager. The Madgicx app is an additional software layer on top of the Ads Manager, which will help you make your advertising budget more profitable. The Madgicx app simplifies Facebook advertising. It offers targeting tools to help you identify and reach the most profitable audiences faster than you would with the Ads Manager. Moreover, it also contains automation tools to help you make sure your ads are continually optimized 24/7. Lastly, Madgicx has analytics tools that help you better understand your performance data and make better decisions regarding budgets, audiences, and creatives. You can try it for free and see for yourself how Madgicx can save you time and increase your ROAS.

Madgicx is an all-in-one ad optimization platform. One-Click Report is an analytics tool and is only one of the solutions Madgicx offers. The other solutions you can find in the app cover tracking, ad automation, targeting, and creatives.

Madgicx is an all-in-one ad optimization platform. One-Click Report is an analytics tool and is only one of the solutions Madgicx offers. The other solutions you can find in the app cover tracking, ad automation, targeting, and creatives.

Our Annual subscription comes with a 20% discount on the monthly cost. You will be required to pay the accumulated 12-months fee in advance. Note that the annual subscription is subject to upgrades should the ad spend exceed the subscription terms. However, our system will only upgrade your subscription for the specific month you exceeded the spend limit. The additional charges will be calculated based on the difference between the two monthly plans (although you pay annually). The system will not upgrade your plan for months on which you did not exceed the limit.

Madgicx charges a recurring subscription fee according to your plan. You can select whether you wish to pay monthly, quarterly (8% discount), or annually (20% discount).

Currently, we can only accept credit card payments.

You can always adjust the subscription plan based on your monthly ad spend and your number of ad accounts. You can upgrade or downgrade your plan anytime on the settings page in the app. If you upgrade your plan, the system will only charge the difference between the price you paid for your plan and the cost of the upgraded one. If you downgrade, we will set aside any payment you previously made in credit and let you use it against future invoices. For example, if you paid $100 and downgraded to a $50 plan, the difference between the two plans would leave you $50 in credit (minus days used under the $100 plan before the downgrade).

First of all, you can still use Madgicx if you exceed your plan’s spend limit. If you exceed the ad spend limit of your plan as a monthly user, Madgicx’s system will automatically upgrade your plan to the next tier. Quarterly and annual users will be upgraded for that month when exceeding the plan limit. If the system upgrades your plan, it will consider the payment you’ve already made (before the automatic upgrade) and only charge the difference between the two plans. You can read more here.

Your plan will not be automatically downgraded if you spend less than your plan’s spend limit. If you wish to downgrade your plan, you need to reach out to our support team via chat. If there is an excess charge when downgrading, it will be auto-converted to credits.

Every Madgicx plan allows you to connect two ad accounts for free, but you can purchase the right to add additional ad accounts if you need. If you wish to add an ad account, simply go to the settings page in the app and click “Add Facebook Account” on the top right. You can learn more about this in the Madgicx Academy.

Of course, you can! You can add as many team members as needed. You can read all about it in the Madgicx Academy.

Help is available in and out of the Madgicx app! You can visit the Madgicx Academy for more information about the tool. If you still need help, you can always message us through the live chat on this website or inside the Madgicx app.

Help is available in and out of the Madgicx app! You can visit the Madgicx Academy for more information about One-Click Report. If you still need help, you can always message us through the live chat on this website or inside the Madgicx app.

We have myriad support options for you: Our help articles, in-app guides, and video tutorials are accessible in the Madgicx Academy and within the application. They provide in-depth explanations of our features and strategies. We also have a fantastic chat support team that is open and available to you. We’re on the same team! We believe that our customers’ success is our success.

Of course. While there are different plan packages, you can cancel your respective subscription at any time via the settings page in the app. Though unsubscribing will cancel Madgicx’s automated rules and functionality, any campaigns launched with Madgicx will continue to run rampant as, ultimately, all data acquired while using Madgicx remains in your Facebook Ad Account. Moreover, you will still have access to the app until the end of your billing cycle, even after canceling your subscription. Please note our Terms of Service.

Yes! As soon as you connect your account for a trial, we will offer you to schedule an onboarding call with one of our Customer Success experts. During the demo, you can ask any question you may have, go through the tools together, and get feedback on your ad account.

Sure you can! All you have to do is amend your billing details on your settings page.

You can always see your invoices under Payment History on your settings page in the Madgicx app. That being said, should you not see them, please reach out to our chat support, and our representatives will help you retrieve them.

The Madgicx app is most suitable for high-spenders with a monthly Facebook ad budget of $2,500+. The bigger your ad spend is and the more experience you have with Facebook ads, the better Madgicx can help you improve your results. If you are just starting with Facebook advertising and have a smaller advertising budget, it will be harder to see results using Madgicx. However, we are working on tools and courses for you, so stay tuned!

Not if you don’t want them to know. Madgicx lets your white-label all the reports you send to your clients and all the campaigns and audiences you create for them using our app. On the settings page in the app, you can edit the “Name Stamp” under each account you connect to Madgicx and write your agency’s name or initials there to ensure you get the credit you deserve.

Our lifetime deal starts at just $67 for 1 dashboard, and here's the beauty of it: you can add unlimited ad accounts and Shopify accounts to this one dashboard. Basically, you get a canvas to build your own reports. Whether you have an agency or a brand with multiple Meta ad accounts, the possibilities are boundless.

But here's where it gets exciting: If you're thinking about having more than one report—perhaps for different clients or various teams—we've got you covered. We offer different lifetime deal packages that include more reports, going all the way up to 50 reports. The choice is yours, and we're here to make it happen!

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The early-bird offer allows you to have 5 dashboards, but you can always delete and create new ones if you need. If you require more than 5 dashboards, you can upgrade your plan.

Yes. While paying for the entire app is your most cost-efficient option, you can also only pay for the solution(s) you want to use. For example, you can pick the Automation Plan (starts at $15/mo.) to use Madgicx’s automation tools and still get huge savings compared to other ad automation tools on the market. Other individual plans include Targeting (starts at $25/mo.) and Analytics (starts at $15/mo.). You can see all the options available when you log in to Madgicx. Just go to Settings > Products & Usage, then select “Pick a Subscription” (or “Change Subscription” if you already have an existing one).

Yes, you can try AI Marketer (and most of the other Madgicx tools) for free for 7 days. Sign up here to start!

Yes! Whether you're a small e-commerce business or a large agency managing multiple clients, AI Marketer provides the same level of analysis and optimization for all your ad accounts.

Absolutely! In fact, some of our top agency customers have already started using the tool to audit ad accounts, close more prospects, manage more clients, and speed up their overall ad processes.

Yes! The data is sent in real time, but Facebook can still take up to 72 hours to attribute and deduplicate correctly.

AI Marketer identifies scaling opportunities and protects your budget 24/7, so you never miss out on potential growth. Its cross-channel reporting also helps you track your ad performance and make data-driven decisions to drive more conversions.

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Go to the Creative submenu in the Main Madgicx menu on the left. You’ll see your board(s) listed there.

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1-2 days from the moment we have all permissions needed.

You can save an unlimited number of ads to each board.

You can have an unlimited number of boards if you have a paid subscription ($29/month) for the AI Ad Library and the AI Ad Generator.

You’ll get AI Marketer if you purchase any plan. Check out our pricing page to learn more about Madgicx plans.

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Constantly. We’re always updating the library.

Once we have access to all the required assets, we’ll set up your MCT infrastructure within 1-2 days. During that process, we’ll ensure no tracking downtime and a smooth transition from the old to the new tracking infrastructure while focusing on not losing any data in the process.

Third-party cookies are scripts on the website that try to capture data and send it to a “third party,” AKA Facebook or Google.

Sending data back to Facebook not only helps with attributing but also allows Facebook to optimize better based on this data. Meaning it's a win-win situation.

Sit back and relax.

You need to have one crucial thing in place for MCT to work: your Facebook pixel. At the moment, we do not offer the dev power to support pixel setup services or fix existing pixel setup issues.

You will get an email within minutes with instructions on how to give us permission. Once you grant us permission, you will see a form at the bottom of the email, so be sure to fill that out!

All Madgicx plans include AI Marketer.

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Madgicx is the all-in-one solution for Facebook ad optimization. AI Marketer is only one of the tools Madgicx has to offer. The other solutions you can find in the app cover tracking, ad management, 360° account audit, audience targeting, creatives, automation, and marketing analytics (reporting).

Apple's iOS17 operating systems and above block third-party cookies, meaning a lot of the data captured cannot be used by Facebook or Google due to data limitations. In addition, Google plans to launch something similar soon.

All the data will still be on your pixel, but we will close the cloud server and hand over the storage space to new MCT clients. Your tracking accuracy will drop again right after canceling. Given it’s a fundamental piece of infrastructure, we have had a churn rate of only 1.09% since we started providing this service.

First-party data allows us to provide Facebook with the data, meaning Facebook can now use this data to attribute and optimize better.If you're solely relying on a pixel, what you're working with is largely third-party data. This type of data has its limitations, especially in a rapidly evolving digital landscape where privacy concerns are on the rise and browsers are becoming increasingly stringent about third-party cookies.

However, with Madgicx Tracking (MCT), the dynamics change. MCT transitions you from third-party tracking to first-party tracking. This is a significant shift, as first-party data is collected directly from your interactions with your audience, offering richer and more accurate insights.

When clients come on board with us, we facilitate the installation of MCT directly on their websites and servers. This direct integration means that the data collected is inherently more reliable, accurate, and actionable.

The outcome? With MCT, you're not just collecting data; you're harnessing a more powerful, direct, and precise stream of insights. This enables platforms like Facebook to better attribute and optimize ad performance based on this data. In the end, partnering with us means you're positioning yourself to gather more meaningful and actionable data, setting the stage for more informed decision-making and enhanced campaign outcomes."

This response elaborates on the difference between third and first-party tracking, emphasizes the advantages of MCT, and provides a clearer understanding of the value proposition.

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